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Have questions about Oilatum? Get the information you need to care for your skin effectively and confidently.

About Oilatum Products

Are Oilatum products cruelty-free and vegan?

Yes, Oilatum is committed to ethical practices. Our products are cruelty-free (not tested on animals) and vegan (no animal-derived ingredients).

Where are Oilatum products manufactured?

Oilatum products are manufactured in our state-of-the-art facilities located in the UK And Germany ensuring consistent quality.

What are the key ingredients in Oilatum products?

The key ingredients in Oilatum products may vary depending on the product, but we often use ingredients known for their moisturizing and soothing properties, Glycerin, Panthenol, Ceramide NP, Shea Butter, Allantoin, and Colloidal Oatmel. These are particularly helpful for dry and eczema-prone skin.

Are Oilatum products suitable for all skin types?

Yes, Oilatum products are suitable for all skin types, especially sensitive and dry skin prone to eczema. Our products are designed to provide gentle and effective care for various skin concerns.

What is the shelf life of Oilatum products?

The shelf life of Oilatum products typically ranges from 24 to 36 months. However, Always Check the specific expiration date on the product packaging.

What is the difference between Oilatum's different hydrating products?

Oilatum offers a range of hydrating products that cater to various skin concerns. The specific differences between these products lie in their formulations, textures, and targeted benefits. We recommend referring to the product descriptions on our website or product packaging for detailed information on each specific product or you can answer our Quiz.

Are Oilatum products clinically tested?

Yes, Oilatum products are dermatologically tested to ensure their safety and efficacy. We conduct dermatologist-led studies and tests to validate the performance and compatibility of our products with dry and sensitive skin.

What distinguishes Oilatum products?

Oilatum products are specially formulated to provide expert skincare solutions in extreme environments. They are known for their moisturizing, soothing, and gentle properties, helping to reduce dryness, eczema, irritation, and related skin conditions.

What skin conditions do Oilatum products help with?

Oilatum products are particularly beneficial for individuals with eczema and related dry skin conditions. Our products are designed to moisturize, soothe, and alleviate symptoms associated with these conditions, especially in extreme environment.

Are Oilatum products suitable for babies and children?

Yes, Oilatum products are suitable for babies and children from day one, Our gentle formulations are designed with their delicate skin in min.

Oilatum Usage

Which product is right for my skin type and concerns?

For the best recommendation, we recommend consulting a dermatologist or visiting our quiz. This questionnaire helps you find the Oilatum product that best addresses your specific needs.(Quiz link)

How should I use Oilatum products in my skincare routine?

Usage instructions vary by product. Always follow the directions on the packaging. For optimal results, incorporate Oilatum into your daily skincare routine.

How do I use Oilatum products?

Usage instructions for Oilatum products vary by product. Always follow the directions provided on the product packaging for optimal results. If you have further questions or concerns, contact our customer service team for assistance.

Can I use Oilatum products if I am pregnant or breastfeeding?

While Oilatum products are generally safe, it's always best to consult your healthcare professional before introducing new skincare products during pregnancy or breastfeeding.

How do I properly store Oilatum products?

To ensure the longevity and efficacy of Oilatum products, it is best to store them in a cool, dry place away from direct sunlight. Avoid extreme temperatures and keep the products tightly sealed when not in use.

What should I do if I experience an allergic reaction to your product?

If you experience an allergic reaction to an Oilatum product, discontinue use immediately, rinse the affected area with water, and seek medical advice if symptoms persist. Contact our customer service for further assistance.

Where to Buy and Customer Support

Where can I buy Oilatum products?

Oilatum products are available at various retailers, including pharmacies, drugstores, and online platforms. You can also visit our where to buy section to find a list of authorized sellers and online stores in the middle east.

How can I contact Oilatum customer service?

You can contact Oilatum customer service by sending an email to our support address Oilatum.Arabia@stada.com. Our dedicated team is available to assist you with any questions, concerns, or inquiries.

 

Do you offer samples of Oilatum products?

We currently don't offer samples of Oilatum products. However, we frequently have promotions and offer trial sizes that you can purchase to try our products.